Career Resources

Practical advice that gets results

Straight-talking guidance from our recruitment team — built from thousands of real placements.

CV Tips

Keep it to two pages — recruiters skim, so lead with your most recent and relevant experience.
Start each bullet with an action verb and add numbers wherever you can: 'Handled 60+ customer queries a day' beats 'answered calls'.
Tailor your CV to each role — mirror the key words in the job description where they genuinely apply.
Put your strongest selling points in the top third of the first page.
Use a clean, consistent layout with one professional font — no photos, tables or graphics that confuse applicant tracking systems.
Proofread it twice, then ask someone else to read it. Typos cost interviews.

Cover Letter Tips

Open with why this role at this company — not a generic 'I am writing to apply'.
Pick two or three achievements that map directly to what the advert asks for.
Keep it under one page; three short paragraphs is usually enough.
Show you've done your homework: mention something specific about the company.
End with a confident, courteous call to action — 'I would welcome the chance to discuss the role further'.
Address it to a named person whenever you can find one.

Interview Tips

Research the company, the role and your interviewers before the day.
Prepare STAR answers (Situation, Task, Action, Result) for the most likely competency questions.
Have two or three thoughtful questions ready to ask — it shows genuine interest.
Plan your journey, log-in details and outfit the night before; arrive or join ten minutes early.
Answer the question asked, not the one you wish they'd asked — pause and think if you need to.
Follow up with a short thank-you email within 24 hours.

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